Terms of service

If you’re signing up with your Salesforce (“SFDC”) or Heroku credentials: Your use of the Einstein.ai Service(s) is subject to the following Master Subscription Agreement (“MSA”), as well as to the following Supplemental Terms, which are hereby incorporated into such MSA by reference. Capitalized terms not defined herein shall have the meaning ascribed to them in the MSA.

Supplemental terms:

“Einstein.ai API” means the API endpoint accessible at https://api.einstein.ai.

“Einstein.ai Service(s)” means the Einstein.ai API for the Einstein Vision Service, or any other associated online service accessed by You via the Einstein.ai API.

“Prediction” means an API call to the Einstein.ai Service(s) with the purpose of generating a prediction.

“Beta Services” means SFDC services or functionality that may be made available to Customer to try at its option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or by a similar description.

Your use of the Einstein.ai Service(s) includes 1,000 free Predictions per calendar month. SFDC reserves the right to limit the size of databases, the number of Models that You can train and Your general access to the Einstein.ai API.

Unused Predictions are forfeited at the end of each calendar month and do not roll over to subsequent calendar months. The beginning and end of each calendar month will conform with UTC Time.

Einstein.ai Service(s) are available in English only.

You acknowledge that SFDC may access Your Data submitted to the Einstein.ai Service(s) for the purpose of developing and improving the Einstein.ai Service(s), and any other of SFDC’s current and future similar or related features, products and/or services.

You shall comply with all applicable laws and regulations in Your collection, use, processing and retention of any images, text, sounds and/or other data submitted to the Einstein.ai Service(s), and hereby represent and warrant that You have obtained all consents and provided all notices (including, if applicable, through clear disclosure in privacy policies) that are necessary to use, process, and retain all images, text, sounds and/or other data You submit to the Einstein.ai Service(s).

Sensitive personal data may not be submitted to the Einstein.ai Service(s), including images, text, sounds or other data containing or revealing government-issued identification numbers; financial information (such as credit or debit card numbers, any related security codes or passwords, and bank account numbers); racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, information concerning health or sex life; information related to an individual’s physical or mental health; and information related to the provision or payment of health care. Additionally, You may not use the Einstein.ai Service(s) to create or analyze biometric identifiers such as face prints or fingerprints, or scans of eyes, hands or facial geometry, nor may You use the Einstein.ai Service(s) for the purposes of analyzing, profiling or targeting someone’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, age, gender, sex life, sexual orientation, criminal convictions, disability, health status or medical condition.

We may update these Einstein.ai API Terms of Service at any time. We’ll post notice of modifications to these terms on this page. We may also notify you of material revisions, for example via a service notification or an email to the email associated with your Salesforce or Heroku account. Your continued use of the Einstein.ai Service(s) means you agree to the updated terms, and if you don’t agree to the updated terms, you must stop using the Einstein.ai API.

Effective June 28, 2017